What Our Customers Are Saying
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Dan Simmons, Edgewood, WA
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We have been avid and loyal customers of Destination of Tacoma since 2019. They take great care of us from sales to service.Nikki in sales is super knowledgeable. She has literally grown up at Destination with over 25 years there and knows her stuff.Do you want to know more about the motorcycle you are looking at or learn which one is best suited for your riding desires? Jon and Jaden are great sales guys that won't steer you wrong. They listen to you. Plus, their focus is on you without any distractions. You, the customer, are their main goal.Motorclothes has an excellent team of people that are more than happy to help you find just the right shirt, pants and even boots to fit your needs. Need a new helmet? They will spend the time you need to get exactly what you are looking for.They all greet with you a smile when you enter the building and without any pressure, they guide you to where you want. Judy, Penelope, Angelica are super helpful in motorclothes and you will get their 100% attention and help.Parts has a team of very knowledgeable people. Want to do a special build on your bike? More power, better sound? Alan and Cooper are the go-to guys to get your two wheels looking, performing and sounding exactly they way you dream it to be.Marshall in the service department will take good care of you and your ride when you need work done on it. Traveling through and need a repair? These guys will get you back enjoying the throttle therapy that you love. The mechanics can do simple repairs to full rebuilds. Warranty work? You bet!!! They take care of you there, too.All in all, we have purchased 8 motorcycles through Destination Harley of Tacoma. When we walk through the doors of Destination, we walk in to see our family there. Sometimes we show up just to hang out and have coffee. We love Destination Harley and will continue to return for many years to come.Thank you Ed Jr for an excellent atmosphere to call "our second home."
Jenni Kebler, Puyallup, WASHINGTON -
This is my 2nd TGU but the first that I purchased thru Ed and gang. Road name is BONE, I ride with CVMA 11-1 outta Bremerton. I am a USN Mustang, so I'm friggin weird to start with. My sweetheart is GiGi, she's a '22 TGU that I called Grey Ghost upon sight! That's been about 23k mi ago. Got her in Dec 22. Oh yeah, remember weird.....did a little trip in May 2023 called Run For The Wall. That's where ya head down to Ontario CA join up with some other Vets and supporters and HEAD EAST!! No not the band....there's 3 routes across these beautiful lower 48, chose Central route cuz it passed through my hometown area. Platoon 12 got a ol' Sailor a spot as the tailgunner for Plt 12 and off we went!
Thanks to Destination for my GiGi and the professionalism behind the label!!
Yes, GiGi has had work/maint done by my dealer. they even came and got her AND brought her back!! I live WEST of Port Angeles....it's about a 120 mi trip one way to Tacoma. I have a circle drive that every driver has appreciated, it's gravel but I grew up on a farm and no how to prune crappy limbs outta the way!Brad McGuire, Port Angeles, WA -
Ive been a customer of Destination Tacoma for 4 years, purchasing numerous parts, clothing, service, and my latest 2024 Road Glide. My experience with all aspects of the store has been exceptional with a family friendly atmosphere and customer first attitude. John was the salesmen who I bought my last bike from in 2024, with no pressure sales and a wealth of knowledge answering all my questions.
Gene Wright, Bonney Lake, WA -
This location is amazing. Went in to get my first Harley and Jon got me a better bike than I went in for. I genuinely felt like part of a club. Everyone was incredibly nice and welcoming. From service to the manager, smiles on everyones face. They wanted to earn my business not just sell sell sell. Im 3 hours away, but will for sure be using them as my Harley home. Customer for life.
Gary Cooper, Port Angeles, WA -
I purchased a 2023 Ultra Limited last Saturday, Feb 8, 2025. The experience was fantastic. I got such a great deal that it was an easy decision. Jaden, my sales rep, was awesome! No sales pressure, and he was able to answer all of my questions about the bike, parts, numbers breakdown, etc. Scott, finance, was just as great. He provided me with detailed answers to my questions about financing and service plans. They both even followed up with me days later with some additional questions that I had! In addition to my research, both Jaden and Scott really helped me to make an informed decision on the bike, financing, service plans, accessory installation, and delivery. All that remains is the delivery to my home (I love this service)! I was hoping to have a smooth, hassle-free, and low-pressure experience as I did when I bought my first Harley Davidson through the deployed military program. Destination Harley Davidson delivered the goods!
Steve Olson, Puyallup, WA -
What a great experience from the day I spoke with Marshall in the Service Department to Jeff picking up and delivering my bike in Olympia. And working with Allen in the Parts Department what a great team. Never had such good service in all my years it was great. " What a place" Will be a long-time customer from now on and will spread the word. Bike runs great thanks Murphy.
Steven Murphy, Olympia, WA -
I had another amazing buying experience at Destination Harley Davidson!! Thank you Nikki and Jaden for your exceptional customer service. Looking forward to many more miles of smiles on my new CVO (Employee: Nikki Smith, Jaden Moon)
Dillan Sheppard -
Nikki, you and your Coworkers are great people. Thanks for everything. Travis, is Wonderful. Keep him around. LOL
Steven Howard -
In the market for a new bike due to mine being totalled and John my sales rep was very empathetic to not pushing and waiting until I was healed up and could test ride bike safely. He was very informative, obviously a true rider himself so helped in answering my questions and did not try to oversell but get me into just what I needed. Went to the new 2024 Road Glide after many years of being a batwing guy and am very happy with the final decision and help from John and supporting staff. Gene
Gene Wright -
Im from NC and did an Alaska ride. I was on my way to Seattle and my 2021 RKS had an issue. I contacted this HD and spoke to Austin in the service department. He helped me with clearing codes. Unfortunately, I had to get the bike towed to the dealership. The next day, Austin got the bike back into the back first thing in the morning. The mechanic figured out the problem. Bike was fixed. They also recommended tires and luckily they had my Dunlop American Elites. They made time for me and the service. The service department went above and beyond making time for me! I really do appreciate their urgency! Thank you so much! Jeff
Jeff Marley -
Quick response for parts needed, courtesy and helpful
robbie bumgarner -
Great experience with the staff. Everyone was friendly and helpful from service to parts to apparel. Awesome!!
Todd A Honey -
Huge thank you to Phil and his team!!! Scott, David, and Justin were all a big help in making my day at Destination Harley Davidson! I will definitely be back in the future.
Johnathan Garrett -
I have purchased 4 Harley's in 7 years from this dealership. In the picture is #2 & #4 Thank you guys
Ty Lindsay -
Shout out to Jaden, Phil and the whole team at Destination Harley-Davidson Tacoma. This is the 3rd bike I've purchased from Destination, and there is a reason I keep coming back. Most recently, I purchased a 2024 Road Glide and couldnt be happier. Jaden and Phil made the process enjoyable and stress-free. They were transparent about pricing and financing options and worked diligently to get me the best deal possible. The Road Glide rides like a dreamsmooth, powerful, and stylish. Big thanks to Jaden and Phil for their outstanding service. Highly recommend checking them out if you're looking for a new Harley! (Employee: Jaden Moon, Phil Hulen)
Keith Piper -
Jaden was great to deal with. No gimmicky sales pitch, no fuss. Thank you for a great experience. (Employee: Jaden Moon)
Sam Smith -
Thank you for all your help and professionalism.. You did what you said you would do and then some! Couldn't be happier with my experience and purchase! Thank you DHDS! (Employee: Phil Hulen)
Elvin Horton
Honest easy and fast!!!!
I bought a 2025 Roadglide mid-December. Our salesman Jaden was absolutely awesome and very patient. Jaden walked me all the way through the process. In Finance Alexis was ready and quick with all of our paperwork. Cooper in parts took care of all my upgrades and add-ons telling me he would take care of it and did. Finally, Marshall in service was handling the upgrades was very thorough, walked me through the process and scheduled the work. This wasn't my first time buying a Harley but was my first time with Destination. We were in and out within an hour and it was painless. I wouldn't consider buying a Harley anywhere else.